Due to the limited inventory available and the time sensitive nature of our flash sales, all sales are final.
All sale items cannot be returned for a refund or exchange, unless the item received is faulty or your order was fulfilled incorrectly.
We offer domestic shipping within Canada through Canada Post.
Typically your order will be shipped out in 5 to 10 business days after the event ends. Due to the high volume of orders, it may be possible to wait up to 14 business days to receive a tracking number.
Once your order is shipped out, you will receive tracking information. Items from some events ship directly from the brand to you.
Orders are shipped out via Canada Post with estimated delivery times of 6-8 business days.
Tracking your order
You can expect to receive tracking information once your order has been shipped. Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser's responsibility to liaise with shipping carriers.
Please enter your shipping address carefully as once your order is processed, it can not be changed.
Delivered but not received
When the tracking information indicates that the package was delivered, this means it was delivered to the shipping address provided to us at check-out. In some rare cases, your order may be delivered to a local post office for pick-up, especially if you weren't home at the time of delivery and there was no secure location for your package to have been left. Don't forget to check with your household members and your neighbours in case someone else accepted the package for you.
While we’ll do all we can to ensure your order is delivered on time, The Flash Sale is not responsible for shipping delays caused by circumstances outside of our control. If you purchase several items, they may ship separately and at different times. Please enter your shipping address correctly as once it has been processed and shipped, we can no longer make any changes.